In this episode of Municipal Mondays, Dr. Deatra Walsh chats with Brad Hefford, Chief Administrative Officer for the Town of Gander. Titled Let’s Talk Policy, the conversation dives into how policy shapes the everyday work of councils and staff, why good governance matters, and how clear, thoughtful policy can turn big ideas into lasting change. Brad brings practical insight, a few stories from the field, and a fresh take on what it means to lead behind the scenes.