In this episode of Municipal Mondays, Dr. Deatra Walsh welcomes Craig Pollett, CEO of Pollett Strategy, for a timely and important conversation titled Addressing Incivility. From council chambers to comment sections, incivility is on the rise—and it’s taking a toll on local leaders and the democratic process. Craig shares his perspective on where this behaviour comes from, how it affects municipal governance, and what we can do to create a more respectful and constructive culture in our communities.